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FAQ

How I pay for ticbuy purchases ?

Ticbuy offers multiple secured payment channels, You may use Internet Banking, E-Vouchers, Credit / Debit card for purchase. Our trusted payment gateways are using high secured encryption technology to keep your transaction details confidential.

 

Delivery charges

Orders of Rs. 500 or above are delivered free of cost for specific items.

 

I lost the Original Packing in which I received the item, how can I return it?

We accept return of item only if it is in the original box and/or packaging intact with all labels and barcodes on it, however in this case, please contact our Customer Service Team.


Can I return an item through my courier company or personally drop it anywhere?

At the moment, the item can be returned to us only though one of our assigned courier services who would contact you will contact you within 3-5 days from the day you requested a return.


Is there any expiry date for the balance of ticbuy e-voucher ?

You will be able to use upto 2 years from the date of your first purchase.

 

Can I request for refund on my e-voucher ?

Money will not be refunded on e-vouchers, you can send a request to extend the validity of your voucher before its expiry.